Rider's Code of Conduct

CODE OF CONDUCT / RIDER RULES

1. Disruptive conduct of any nature by a passenger will not be tolerated on LADOT Transit buses. Such conduct will result in the ejection of the disruptive passenger from the bus and possible prosecution under the City of Los Angeles Criminal Code. LADOT Transit and its service contractors may deny passage to any person that is identified as being disruptive or a threat to the bus driver or other passengers. The Code of Conduct applies to all who choose to ride LADOT Transit.
2. Sexual harassment defined as unwelcome conduct of a sexual nature directed at a fellow passenger or LADOT Transit employee is strictly prohibited.
3. Refusing to pay the proper fare is unlawful, and can result in arrest, fines and/ or ejection from the bus.
4. No passenger shall interfere with the safe operation of any LADOT Transit bus. Riders will always comply with the instructions of the bus driver regarding the vehicle’s operation and matters of safety. Riders must remain behind the yellow line at the front of the bus, and stay seated or hold onto a rail or stanchion while the bus is in motion.
5. Riders must respect their fellow passengers. Fighting, vulgar language, harassing other passengers, shouting, spitting, throwing an object, pushing other passengers are prohibited at all times on LADOT Transit buses.
6. Passengers must occupy only one seat. Riders cannot lay down or occupy another seat with bags or parcels. Strollers, walkers, skateboards and shopping carts are not allowed unless they can be folded to a size or stored in such a way that does not block the aisles and doorways.
7. Riders must maintain good personal hygiene to not offend other riders. An individual whose bodily hygiene is so offensive as to create a nuisance to other riders may be denied passage.
8. Riders must wear appropriate clothing (shirt, pants, shorts, dress, and shoes) while riding. Riders wearing clothing with offensive or obscene pictures or sayings will be asked to cover or remove these articles of clothing or will be required to leave the bus.
9. Flammable liquids, fireworks, car batteries with acid, lithium ion batteries, hover boards are not allowed on any LADOT Transit bus.
10. Smoking, including e-cigarettes and vaporizers, drinking, and eating on any LADOT Transit bus is prohibited. Possession or consumption of illegal drugs is prohibited.
11. Possession of any article defined as a weapon including firearms, knives, sharp objects, martial arts, and self-defense items are prohibited on all LADOT Transit buses.
12. Congregating or loitering on a bus near the doorways and aisles or at a bus stop in a way that causes an inconvenience to other passengers or blocks entry and exit to a bus is prohibited.
13. Videotaping or taking photographs on any LADOT Transit vehicle is prohibited without the prior consent of LADOT Transit.
14. Conversations between passengers or on cell phones shall be kept at a reasonable volume to not disturb other riders.
15. When utilizing the audio features of smartphones, tablets, and/or other sound generating devices, the earpiece of that device or a headphone/headset shall be used. The volume levels of any device or headphone/headset shall be kept at a level that is not heard by other riders.
16. Soliciting money or distributing literature on LADOT Transit buses is not allowed at any time.
17. Seats that are designated as Priority Seating must be made available for disabled and elderly passengers.
18. Pets and livestock are not allowed on LADOT Transit buses. However, service animals may accompany riders with disabilities. Riders are responsible for their service animals; to keep their service animals off the seats, for the animals to remain on the floor without blocking the aisle and to clean up after their animals. Service animals can be denied boarding if the animal is out of control or its owner cannot control the animal or if the animal poses a direct hazard to health and safety of the rest of the riders.
19. Any type of offensive behavior toward a fellow passenger or LADOT Transit employee based on that person's sex, race, color, national origin, religion, marital status, sexual orientation, gender identity, pregnancy, ancestry, age, military status, disability, genetic information, or any other status is prohibited by Federal, state and City of Los Angeles laws. Offenders may be subject to penalties or imprisonment under California Penal Code 243.4.

LADOT Transit reserves the right to modify and amend this Code of Conduct at any time. Please contact the LADOT Transit Customer Service Center at (213, 310, 323 or 818) 808-2273 to report any incident on an LADOT Transit bus or report it online at ladottransit.com/comments. In case of emergency dial 911.