The Los Angeles City Department of Transportation complies with all federal requirements under Title VI of the Civil Rights Act of 1964, as amended. LADOT is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin.
Any person who believes that he or she has, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin may file a Title VI complaint with LADOT.
The complaint must be filed within 180 days of the date of the alleged discrimination. To file a formal complaint, you may download the complaint form in English, (other languages are available at the links above) or you can pick up a form at the LADOT Transit Customer Service Center, 201 N. Los Angeles St, Space 16, Los Angeles, CA 90012. Written complaints may be sent to:
Title VI Liaison
LADOT Transit Bureau
100 S. Main Street, 10th Floor,
Los Angeles, CA, 90012
You may also email us or you may contact the Title VI Liaison at 213-928-9769.
Complainants will receive a written response from LADOT with regard to their complaint. LADOT will endeavor to complete the investigation and send a written response within 60 days of receipt of the complaint.
In addition to the Title VI complaint process at LADOT, a complainant may file a Title VI complaint with the Federal Transit Administration, Office of Civil Rights, Region IX, 201 Mission Street, Suite 1650, San Francisco, California 94105-1839.Back to Top